We respect your privacy and are committed to protecting it through our compliance with this privacy policy (hereinafter, the “Policy”). This Policy describes the types of information we may collect from you or that you may provide to us (hereinafter, “Personal Information”) on the website POWERPILATES.COM.AR (hereinafter, the “Website” or the “Service”) and any of its related products and services (collectively, the “Services”), as well as our practices for collecting, using, maintaining, protecting, and disclosing such Personal Information. It also describes the options available to you regarding the use of your Personal Information and how you can access and update it. This Policy is a legally binding agreement between you (hereinafter, the “User,” “you,” or “your”) and POWER PILATES LLC (hereinafter, “POWER PILATES LLC,” “we,” “us,” or “our”). If you are accepting this agreement on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind such entity to this agreement. In such case, the terms “User,” “you,” or “your” shall refer to such entity. If you do not have such authority or do not agree with the terms of this agreement, you must not accept this agreement and may not access or use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, nor to individuals that we do not employ or manage.
Collection of Personal Information
You can access and use the Website and Services without telling us who you are or revealing information that allows us to identify you as a specific, identifiable individual. However, if you wish to use some of the features offered on the Website, you may be required to provide certain Personal Information (e.g., your name and email address).
We receive and store any information that you knowingly provide to us when creating an account, making a purchase, or filling out forms on the Website. When necessary, this information may include the following:
- Account details (such as username, unique user ID, password, etc.)
- Contact information (such as email address, phone number, etc.)
- Basic personal information (such as name, country of residence, etc.)
- Payment information (such as credit card details, bank account information, etc.)
Some of the information we collect comes directly from you through the Website and Services. However, we may also collect Personal Information about you from other sources, such as public databases, social media platforms, third-party data providers, and our joint marketing partners. Personal Information collected from other sources may include demographic data (such as age and gender), device information (such as IP addresses), location (such as city and state), and online behavioral data (such as information about your use of social media websites, page views, search results, and links).
You may choose not to provide us with your Personal Information; however, this may prevent you from taking advantage of some of the features available on the Website. Users who have questions about what information is mandatory are encouraged to contact us for more information.
Children's Privacy
We do not knowingly collect Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through the Website and Services. If you have reason to believe that a child under the age of 13 has provided Personal Information through the Website and Services, we ask that you contact us to request the deletion of such Personal Information from our Services.
We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Website and Services without their permission. We also ask all parents and legal guardians caring for children to take the necessary precautions to ensure that their children are instructed not to provide Personal Information online without their consent.
Use and Processing of Collected Information
We act as data controllers and data processors under the General Data Protection Regulation (GDPR) when handling Personal Information, unless we have entered into a data processing agreement with you. In such cases, you would be the data controller, and we would act as the data processor.
Our role may vary depending on the specific situation involving Personal Information. We act as data controllers when we request that you provide Personal Information necessary to ensure your access to and use of the Website and Services. In such cases, we are data controllers because we determine the purposes and means of processing the Personal Information and comply with the obligations of data controllers as set forth in the GDPR.
We act as data processors in situations where you provide Personal Information through the Website and Services. We do not own, control, or make decisions about the provided Personal Information; such Personal Information is processed only in accordance with your instructions. In such cases, the User providing the Personal Information acts as the data controller under the GDPR.
To make the Website and Services available to you, or to comply with a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information we request, we may not be able to offer you the requested products or services. Any information we collect from you may be used for the following purposes:
- Create and manage user accounts
- Process and manage orders
- Deliver products or services
- Improve products and services
- Send administrative information
- Send marketing and promotional communications
- Send product and service updates
- Respond to inquiries and provide support
- Request user feedback
- Improve user experience
- Publish customer testimonials
- Deliver targeted advertising
- Administer prize draws and competitions
- Enforce terms, conditions, and policies
- Protect against abuse and malicious users
- Respond to legal requests and prevent harm
- Run and operate the Website and Services
The processing of your Personal Information depends on how you interact with the Website and Services, where you are located in the world, and whether any of the following conditions apply: (i) you have given your consent for one or more specific purposes; however, this does not apply when the processing of Personal Information is subject to the California Consumer Privacy Act or European data protection laws; (ii) the provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations related thereto; (iii) the processing is necessary for compliance with a legal obligation to which you are subject; (iv) the processing is related to a task carried out in the public interest or in the exercise of official authority vested in us; (v) the processing is necessary for the purposes of legitimate interests pursued by us or by a third party. We may also combine or aggregate part of your Personal Information to better serve you and improve and update our Website and Services.
We rely on the following legal bases as defined in the GDPR to collect and process your Personal Information:
Personal Information is already publicly available. Please note that under certain legislations, we may be allowed to process your information until you object to such processing by opting out, without the need to rely on consent or any of the legal bases mentioned above. In any case, we will be happy to clarify the specific legal basis that applies to the processing and, in particular, whether the provision of Personal Information is a legal or contractual requirement or a requirement necessary to enter into a contract.
Payment Processing
For Services requiring payment, you may be required to provide your credit card details or other payment account information, which will be used solely for processing payments. We use Stripe as a third-party payment processor (“Payment Processor”) to securely process your payment information.
Stripe complies with the latest security standards managed by the PCI Security Standards Council, a collaborative effort of brands like Visa, MasterCard, American Express, and Discover. Sensitive and private data exchange occurs over a secure SSL communication channel, and this data is encrypted and protected with digital signatures. Additionally, the Website and Services adhere to strict vulnerability standards to provide the most secure environment possible for Users. We will share payment data with Stripe only to the extent necessary to process your payments, refund such payments, and manage complaints and inquiries related to payments and refunds.
Please note that Stripe may collect certain Personal Information from you, which allows them to process your payments (e.g., your email address, physical address, credit card details, and bank account number) and handle all steps in the payment process through their systems, including data collection and data processing. Where necessary for processing future or recurring payments and subject to your prior consent, your financial information will be stored in encrypted form on Stripe's secure servers.
The use of your Personal Information by Stripe is governed by its privacy policy, which may contain privacy protections different from those in this Policy. We recommend that you review Stripe’s privacy policy for more information, available on their official website: Stripe Privacy Policy.
Managing Information
You have the ability to delete certain Personal Information we hold about you. The Personal Information you can delete may vary as the Website and Services evolve. However, when you delete Personal Information, we may retain an unmodified copy of the Personal Information in our records for the duration necessary to fulfill our obligations to our affiliates and partners, as well as for the purposes described below. If you wish to delete your Personal Information or permanently delete your account, you can do so from the settings page of your account on the Website.
Information Disclosure
Depending on the Services requested or as necessary to complete any transaction or provide a Service you have requested, we may share your information with our affiliates, contracted companies, and service providers (collectively, “Service Providers”) that we rely on to assist in the operation of the Website and Services we make available to you. These Service Providers must have privacy policies consistent with ours or agree to comply with our policies regarding Personal Information. We will not share any personally identifiable information with unrelated third parties and will not share any information with unaffiliated third parties.
Service Providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. Service Providers are given only the information they need to perform their assigned functions, and we do not authorize them to use or disclose any of the provided information for their own marketing or other purposes. We will share and disclose your information only with the following categories of Service Providers:
- Advertising networks
- Payment processors
- We may also disclose any Personal Information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, ensure your safety or the safety of others, investigate fraud, or respond to a government request.
In the event we go through a business transition, such as a merger or acquisition by another company, or the sale of all or a portion of our assets, your user account and Personal Information will likely be among the assets transferred.
Information Retention
We will retain and use your Personal Information for the period necessary to comply with our legal obligations, enforce our agreements, resolve disputes, and unless a longer retention period is required or permitted by law.
We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that personally identifies you. Once the retention period expires, Personal Information will be deleted. Therefore, the rights of access, deletion, rectification, and data portability cannot be exercised after the expiration of the retention period.
Information Transfer
Depending on your location, data transfers may involve transferring and storing your information in a country different from your own. However, this will not include countries outside the European Union and the European Economic Area. If any such transfers take place, you can find more information by reviewing the relevant sections of this Policy or by contacting us using the information provided in the contact section.
Data Protection Rights under GDPR
If you are a resident of the European Economic Area (“EEA”), you have certain data protection rights, and we aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to know what Personal Information we hold about you and want it to be removed from our systems, please contact us. Under certain circumstances, you have the following data protection rights:
- Withdraw consent: You have the right to withdraw consent where you have previously given your consent to the processing of your Personal Information. To the extent that the legal basis for processing your Personal Information is consent, you can withdraw it at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
- Access information: You have the right to know whether we are processing your Personal Information, to obtain details regarding certain aspects of the processing, and to receive a copy of your Personal Information undergoing processing.
- Verify and correct: You have the right to verify the accuracy of your information and to request that it be updated or corrected. You also have the right to request that we complete Personal Information that you believe is incomplete.
- Object to processing: You have the right to object to the processing of your Personal Information if the processing is carried out on a legal basis other than consent. If Personal Information is processed for public interest, in the exercise of an official authority vested in us, or for legitimate interests pursued by us, you may object to such processing by providing a reason related to your particular situation to justify the objection. However, if Personal Information is processed for direct marketing purposes, you can object to that processing at any time without providing justification. Refer to the relevant sections of this Policy for more details.
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Restrict processing: Under certain circumstances, you have the right to restrict the processing of your Personal Information. These circumstances include:
- You contest the accuracy of your Personal Information, and we must verify its accuracy.
- The processing is unlawful, but you oppose the deletion of your Personal Information and request the restriction of its use instead.
- We no longer need your Personal Information for processing purposes, but you require it to establish, exercise, or defend legal claims.
- You have objected to processing pending verification of whether our legitimate grounds override yours.
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Right to erasure: Under certain circumstances, you have the right to request the deletion of your Personal Information. These circumstances include:
- The Personal Information is no longer necessary for the purposes for which it was collected or processed.
- You withdraw consent for processing based on consent.
- You object to the processing under certain provisions of applicable data protection laws.
- The processing is for direct marketing purposes.
- The Personal Information has been unlawfully processed.
- For exercising the right to freedom of expression and information.
- For compliance with a legal obligation.
- For the establishment, exercise, or defense of legal claims.
- Data portability: You have the right to receive your Personal Information that you have provided to us in a structured, commonly used, and machine-readable format and, if technically feasible, to transmit it to another controller without any hindrance from us, provided that such transmission does not adversely affect the rights and freedoms of others.
- File a complaint: You have the right to file a complaint with a data protection authority regarding our collection and use of your Personal Information. If you are not satisfied with the outcome of your complaint directly with us, you may lodge a complaint with your local data protection authority in the EEA. For more information, contact your local data protection authority. This provision applies provided that your Personal Information is processed by automated means and that the processing is based on your consent, on a contract to which you are a party, or on pre-contractual obligations related thereto.
California Privacy Rights
Consumers residing in California have additional rights with respect to their Personal Information under the California Consumer Privacy Act (“CCPA”). If you are a California resident, this section applies to you.
In addition to the rights explained in this Policy, California residents who provide Personal Information, as defined in the statute, to obtain Services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the categories and specific pieces of Personal Information we have collected and disclosed.
Furthermore, California residents have the right to request the deletion of their Personal Information or to opt out of the sale of their Personal Information, which includes the sale, disclosure, or transfer of Personal Information to another business or third party in exchange for monetary or other valuable consideration. To exercise these rights, simply contact us. We will not discriminate against you for exercising your rights under the CCPA.
How to Exercise Your Rights
Any requests to exercise your rights can be directed to us through the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information to allow us to verify that you are the person you claim to be or that you are the authorized representative of such person. If we receive your request through an authorized representative, we may request proof that you have granted them power of attorney or that the authorized representative otherwise has valid written authority to submit requests on your behalf.
You must include sufficient details to allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with Personal Information unless we first verify your identity or authority to make such a request and confirm that the Personal Information relates to you.
Cookies
Our Website and Services use “cookies” to help personalize your online experience. A cookie is a text file that a web server places on your hard drive. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie. You can learn more about cookies and how they work in this cookie guide.
We may use cookies to collect, store, and track information for security, personalization, and statistical purposes. Please note that you have the ability to accept or decline cookies. Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies if you prefer.
Data Analytics
Our Website and Services may use third-party analytics tools that employ cookies, web beacons, or other similar information-gathering technologies to collect standard internet activity and usage data. The information collected is used to compile statistical reports on User activity, such as how often Users visit our Website and Services, what pages they visit, how long they stay, and more.
We use the information obtained from these analytics tools to monitor performance and improve our Website and Services.
“Do Not Track” Signal
Some browsers incorporate a “Do Not Track” (DNT) feature that signals to websites you visit that you do not want your online activity to be tracked. Tracking is not the same as using or collecting information related to a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they navigate across different websites over time.
How browsers communicate the “Do Not Track” signal is not yet uniform. As a result, the Website and Services are not currently set up to interpret or respond to “Do Not Track” signals sent by your browser. Even so, as described in more detail throughout this Policy, we limit our use and collection of your Personal Information.
Third-Party Personalized Advertising
We may allow certain third-party companies to help us tailor advertising that we believe may be of interest to Users, as well as to collect and use other data about User activities on the Website. These companies may deliver ads that could place cookies and otherwise track User behavior.
Email Marketing
We offer electronic newsletters to which you may subscribe voluntarily at any time. We are committed to keeping your email address confidential and will not disclose it to third parties, except as permitted in the information use and processing section or for the purpose of using a third-party provider to send such emails. We will maintain the information sent via email in accordance with applicable laws and regulations.
In compliance with the CAN-SPAM Act, all emails sent by us will clearly state who the email is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in such emails or by contacting us. However, you will continue to receive essential transactional emails.
Affiliate Marketing
We may engage in affiliate marketing and include affiliate links on the Website and Services for the purpose of offering you related or additional products and services. If you click on an affiliate link, a cookie will be placed on your browser to track any sales for commission purposes.
Links to Third-Party Resources
The Website and Services may contain links to other resources that are not owned or controlled by us. Please note that we are not responsible for the privacy practices of such resources or third parties. We recommend that, upon leaving the Website and Services, you review the privacy statements of each resource that may collect Personal Information.
Information Security
We secure the information you provide on computer servers located in a controlled and secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of Personal Information under our control and custody. However, the security of data transmission over the Internet or wireless networks cannot be guaranteed entirely.
Therefore, while we strive to protect your Personal Information, you acknowledge that: (i) there are inherent security and privacy limitations of the Internet that are beyond our control; (ii) the security, integrity, and privacy of information and data exchanged between you and the Website and Services cannot be guaranteed; and (iii) such information and data may be viewed or tampered with in transit by a third party, despite our best efforts.
As the security of your Personal Information depends in part on the security of the device you use to communicate with us and the measures you take to protect your credentials, we encourage you to take appropriate measures to protect this information.
Security Breach Notification
In the event we become aware that the security of the Website and Services has been compromised or that Users’ Personal Information has been disclosed to unrelated third parties as a result of external activities, including but not limited to security attacks or fraud, we reserve the right to take reasonably appropriate measures. These measures may include, but are not limited to, investigations and reports, as well as notification to and cooperation with law enforcement authorities.
In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe there is a reasonable risk of harm to the User as a result of the breach, or if notice is otherwise required by law. In such cases, we will send you a notification via email.
Modifications to This Policy
We reserve the right to modify this Policy or its terms related to the Website and Services at any time at our discretion. When we do, we will update the revision date at the bottom of this page and send you an email to notify you. We may also provide notice to you in other ways, at our discretion, such as through the contact information you have provided.
An updated version of this Policy will take effect immediately upon posting, unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or any other action specified at that time) will constitute your consent to those changes. However, we will not use your Personal Information in a materially different manner than what was stated at the time your Personal Information was collected without your consent.
Acceptance of This Policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services, and by submitting your information, you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.
Contact
If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we invite you to contact us using the details provided below:
- Customer Service: [email protected]
- Administration and Sales: [email protected]
- Technical Support: [email protected]
We will attempt to resolve complaints and disputes, and we will make every reasonable effort to address your request to exercise your rights as quickly as possible and, in any case, within the timeframes established by applicable data protection laws.
This document was last updated on November 13, 2024.
